We may collect personal information from you when you voluntarily provide it to us, such as when you register for an account, place an order, subscribe to our newsletter, contact us through email or phone, or participate in surveys or promotions. The types of personal information we may collect include your name, email address, phone number, mailing address, billing information, and any other information you choose to provide to us.

We may use your personal information for the following purposes:

• To process and fulfill your orders and requests.
• To communicate with you about your orders, account status, and other important updates.
• To personalize your experience on our website and improve our products and services.
• To analyze user behavior and preferences to better understand our customers and improve our marketing efforts.
• To comply with legal obligations, enforce our terms of service, and protect our rights, interests, and safety.

We may share your personal information with third parties for the following purposes:

• To fulfill your orders and requests.
• To provide customer support and assistance.
• To analyze user behavior and preferences for research and development purposes.
• To comply with legal obligations and protect our rights, interests, and safety.

We may also disclose your personal information if required to do so by law or in response to a valid legal request, such as a search warrant, subpoena, or court order.

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measures can guarantee complete security, and we cannot guarantee that your personal information will remain secure under all circumstances. Therefore, please be aware that when you share personal information online there is a risk that it could be collected by a third party without our knowledge or consent.

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You may request that we delete your personal information at any time by contacting us using the contact details provided below. Please note that some information may be retained for recordkeeping purposes or to comply with legal requirements.

Our website uses cookies and similar technologies to enhance your user experience and analyze traffic patterns. A cookie is a small text file that is stored on your device when you visit a website. We use both session cookies and persistent cookies to help us understand how you interact with our website and improve your experience. You can disable cookies in your browser settings at any time, but some features of our website may not work properly if you do so.

Our website may contain links to third party websites that are not under our control. We are not responsible for the content or privacy practices of these websites, and we encourage you to review their privacy policies before providing them with personal information.

We reserve the right to modify this Privacy Policy at any time without prior notice. Your continued use of our website after changes have been made indicates your acceptance of the revised policy. If you do not agree with any changes made to this Privacy Policy, please discontinue using our website immediately.

If you have any questions or concerns about this Privacy Policy or the collection, use, or disclosure of your personal information by Exencell, please contact us at:

Phone: +86 755 86171818

Email: contact@exencell.com